How can we help?

An escrow service for online deals in Nigeria. The buyer pays into WEYSURE, we hold the money, and the seller is paid only when the buyer confirms they got what they paid for.

Individual buyers and sellers. Both sides of a person-to-person deal need a WEYSURE account. Businesses that want buyer protection at their own checkout will use the API once API access opens.

No. Everyone starts with one personal account that can buy and sell. Business accounts, with their own limits and live API keys, are coming soon and will need business verification.

No. WEYSURE is not a bank. We do not lend, pay interest or offer savings.

The buyer pays the escrow fee: 2% of the deal price, minimum ₦100, no maximum. Adding money to your wallet by card carries a Paystack charge that the person adding money pays. Withdrawal fees are shown before you confirm. The current figures are on the pricing page.

Top up by card on Paystack's payment page. The Paystack charge is added to what you pay, and your wallet is credited the full amount you asked for as soon as Paystack confirms. Each top-up can be ₦100 to ₦1,000,000.

Withdrawals are sent to your bank through Paystack when you confirm, and how fast the money lands depends on your bank. They go only to accounts in your own verified name. Each withdrawal can be ₦1,000 to ₦500,000.

The money comes back to your wallet once, and your history shows it as returned.

We hold other people's money, so we need to know who is moving it. Small amounts need little proof. Bigger deals and withdrawals unlock as you verify: phone first, then identity.

₦50,000 at Tier 0, ₦200,000 at Tier 1 and ₦3,000,000 at Tier 2. These are the standard limits and can change. Tier 3, for higher amounts, is coming.

We text a 6-digit code to your phone. It is valid for 10 minutes and allows 3 tries.

You were paid more than your cash-out limit allows right now. Verify to the next tier, or wait for the 30-day window to move on, and it is released for withdrawal.

Raise a dispute. The money stays frozen until the WEYSURE support team decides, and the decision can return the money to you.

A person on the WEYSURE support team reviews the chat, both sides' evidence and the agreed terms. The outcome is a refund to the buyer, payment to the seller, or a split.

There is no separate appeal process. If you think a decision is wrong, contact support with your deal and dispute numbers.

No other user. People see your name as "First L.", for example "Ada O.".

Use Forgot password on the log in page. We email you a link to set a new one.

Your name locks once you add a bank account or start an identity check. It stops anyone renaming themselves to match someone else's bank account. Contact support for genuine corrections.

Create a WEYSURE account and tick that you are signing up for a business or the API, so we know what you are building. API access is coming. Test keys never move real money.

Yes. Live use is capped at ₦200,000 of paid deals in total until your business is verified. Business verification is coming soon.

Every message carries a signature in the X-Weysure-Signature header. Verify it on your server with your webhook secret, and handle repeated messages safely.