Trust and safety

We check people in proportion to the money they move.

WEYSURE asks for little proof on small amounts and strong proof on large ones. Email gets you started, a phone code raises your limits, and an identity check through Dojah raises them again. Withdrawals go only to bank accounts in your own name, and a person reviews every dispute.

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Verification

What can I do at each verification tier?

Limits apply per deal and per rolling 30 days, counted back from today rather than by calendar month. No tier is unlimited. These are the standard limits and can change.

Verification tiers and their standard limits
TierHow you get itBiggest single dealBuying, 30 daysTop-ups, 30 daysWithdrawals, 30 days
Tier 0: EmailConfirm your email address.₦50,000₦200,000₦200,000Needs Tier 1
Tier 1: PhoneEnter a 6-digit SMS code. Takes under a minute.₦200,000₦500,000₦500,000₦500,000
Tier 2: IdentityYour BVN, plus a selfie and liveness check through Dojah.₦3,000,000₦10,000,000₦10,000,000₦10,000,000

Tier 3 is coming. It is planned for higher amounts and is not open yet, so it has no limits to publish. Business verification is also coming soon: a WEYSURE admin will approve every application, never automatically.

Identity check

How does the identity check decide?

Your BVN must be found in the government record, and the selfie must be of a live person whose face matches the ID photo. Your name and date of birth must match, and the ID cannot already be linked to another account. Nobody at WEYSURE reviews a normal pass.

Fair name matching

Your surname plus one other name must match, in any order. Titles like Mr, Dr and Chief are ignored, and initials count. A name that is one or two letters off goes to a person to review instead of failing.

Our rule

Do limits ever block a seller's payment? No.

Only cash-out above your limit waits.

Buyers
A deal bigger than your limit is stopped before you pay, with a message that names the check that fixes it. Nothing leaves your wallet.
Sellers
When a buyer confirms, you are credited in full. Anything over your cash-out limit stays in your wallet as held, with the reason shown, and is released for withdrawal when you verify or the 30-day window moves on.
Account rules

Which rules stop fraud?

  • Withdrawals only to your own name

    Paystack tells us the account holder's name and WEYSURE compares it with yours. A mismatch is refused, so a stolen or rented account cannot cash out to someone else.

  • One identity per account

    A BVN links to one WEYSURE account. A second attempt is refused.

  • One verified phone per account

    A number verified on one account cannot be used on another. At most 5 codes per number per day.

  • Your name locks

    Once you add a bank account or start an identity check, you cannot rename yourself to match someone else's account.

  • Protected payout accounts

    Business payout accounts change only after email confirmation and a bank check, and then at most once every 30 days.

  • A person watches unusual activity

    Deals of ₦1,000,000 or more, and 3 or more withdrawals in 24 hours, are flagged to the WEYSURE team.

No double payments

How do you avoid paying the same money twice?

Paying the same money twice is the worst thing an escrow service can do. We guard against it in layers.

  • Every money movement locks the accounts and the deal it touches.
  • A payment that Paystack confirms twice is credited once.
  • A withdrawal that fails is returned to your wallet once.
  • Messages from Paystack and Dojah are checked with a secret signature before we act on them.
Your privacy

What do you keep about me?

Only what the service needs. The full text is in the privacy policy.

  • Other users see you as "First L.", never your email or phone number.
  • We do not keep your full BVN, your selfie or Dojah's raw data. We keep a masked ID, a one-way fingerprint and the result.
  • SMS codes are stored scrambled, expire in 10 minutes and allow 3 tries.
  • Uploaded files are private and open only through links that expire.
Disputes

Who decides a dispute?

A person on the WEYSURE support team reviews the chat, both sides' evidence and the agreed terms. The money stays frozen until they decide. See how it works for the outcomes.

Start small. Verify as you grow.

Open an account with your email. Add your phone and identity when you need higher limits.